Two flavors of getting the help you need
Support from the folks who know Avo best
Get unstuck, get help planning your app, and learn about new features from Avo experts
1. Priority chat support
Get access to a private Discord channel where the core team answers quickly.
FAQ
Priority response time. Usually within an hour or two (GMT working hours), and maximum of two working days.
We'll validate your use-cases
We'll answer "How could I do that with Avo" questions
We'll try to debug scenarios from reproduction repos
We'll try to debug scenarios from messages
We don't look over your codebase
No calls or meetings
Validation
Do you have a use-case to validate and need our help?
Configuration
Do you have a scenario where some configuration is not working as you expect it and would like our opinion?
Fast response
Is something not working and you need to ask a question quickly?
2. Advanced hands-on support
When you really need us to look over some of your own code
Get expert, on-demand support
If your team runs into a nasty bug, rather than wasting hours or days scouring the web, shoot us a message instead and we'll get you headed in the right direction asap.
Get help planning and architecting your resources
In addition to debugging, tell us about new features or tools you're building and we'll tell you exactly how we would build them!
Get sneak peeks of upcoming features and help shape the framework
Every month or so, we'll be hosting a Zoom call where Adrian will preview new features coming to the Avo ecosystem and get your opinion on them. We'll also do an open-forum style session where you can voice any concerns or recommendations you have about the direction of the framework.
FAQ
Three month commitment
One group call per month with Adrian
Three hours per month of consultancy, code, or video calls from a core team member
Extra hours available
We'll be your sparring partner for how to build your Avo app in the best manner possible.
We can do Avo-related development
We might build some Avo features to accomodate your use case
We might make adjustments to Avo to accomodate your use case
We don't do non-Avo development
This does not represent carte blanche on Avo development
Close to founders
Do you want to ensure you find our about everything we're working on and get a chance to influence the framework?
Optimize
Do you want to make sure you're building your Avo app as we would build it?
Check your code
Do you need our experts to look over your code?
Who we are
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Adrian Marin
- Title
- Author of Avo
- Description
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For more than three years he's been listening to users and shaping the framework in what it is today.
He'll be joining the monthly calls to tell you about upcoming Avo features, to get your feedback, and to listen to any issues you're facing with Avo.
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Paul Bob
- Title
- Lead Developer
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Paul is the lead developer and point of contact man who caters to all Avo customers and community members.
As one of the top Avo experts, he'll be helping you get through any nasty bugs you're experiencing and helping plan your new features.
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Gabriel Giroe
- Title
- Developer
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Gabriel is the second junior Ruby developer to join the team.
He's leading the development efforts in some of those "not-so-painful" but "we'd love to have them" areas.